You'll see your security info under Security settings. Choose Remove for any you want to remove. You may be asked to add new security info before you can remove the old info. Update Outlook. Because this is so common, Microsoft will reset these settings to the default options if we think your account was compromised. Sign in to Outlook. Review the following settings and remove any unfamiliar addresses or information that might have been added:.
Connected accounts. Automatic replies. Sign in to OneDrive. Review Order History : Review Order history for unrecognized charges. If an attacker had access to your username and password, they may have access to any other accounts where you used that account. Just to be safe, you should change your passwords on those other sites as well. Take a look at our tips in Help protect your Microsoft account.
Adding additional security contact info can make it easier to recover your account if someone else takes control of it, or you forget your password. When you can't sign into your Microsoft account How to close your Microsoft account Keep your computer safe at home What to do about unexpected charges from Microsoft.
Table of contents. Microsoft account help. Overview and sign in help. If you are using Firefox or Google Chrome or other browsers then try to use Internet Explorer and login to the website and see if it is work or not. Someone PageBreeze Html Editor got into my email address book and sent a slew of emails from my computer. I know who did it and how. I need someone to HELP with this my main problem.
It has been blocked for days. And I am at a point of crucial negotiations. And my email is dead. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Remember that your Hotmail account is really your account for all Windows Live services, including Messenger, Spaces, Groups and who knows what else.
While they had access to your account, they had access to all of that. And that means that they had access to any and all options relating to those other services in addition to Windows Live Hotmail. It simply goes to underscore the importance of keeping your account safe, choosing a strong password, keeping it secure, and in general keeping your computer safe on the internet.
Subscribe to Confident Computing! Less frustration and more confidence, solutions, answers, and tips in your inbox every week. The exact same thing happened to my Hotmail account a couple of days ago.
A phishing email was sent out to my contacts. I immediately checked the Hotmail inbox and saw some returned messages that were sent out to invalid addresses. All of my contacts were erased and the phishing email had become my vacation response.
Everything else looked OK in the account, but I did everything that Leo recommended. I stopped regularly using this Hotmail account many years ago because of the huge volume of spam. I had my email hacked into and cant get into my email, they changed my question, my friends got emails from my email asking for money. My hotmail account has been compromised.
I cannot log in nor can I get any help from the hotmail people. Is it possible to reinstate my hotmail account or have I lost all of the contact info etc. Please help. You seem to be the go to person for all problems. Leo Great radio show by the way. I have been suspecting for some time about my Win Live mail being compromised. Am I doomed? What did actually happened? Just happened to me. Thanks for the article I have done everything you suggested. I have been turning in circles since my hotmail was hacked I have applied your suggestions and will wait for further outcome.
It has been taken over, tried to contact hotmail to obtain person to return my email account. Need help on next step.
I heard that this had to do with a breach in Facebook. Your contact list is used to distribute e-mails about on-line pharmacies. Yesterday my account sent out a spam mail for some laptop.
I myself never open links from that type of mail let alone send it. Today I was on for a lil bit then when I went back I could no longer get in. It was saying wrong password ugh. I want it back! I no longer have access to my Hotmail account as the hacker has changed the password.
Should I just consider this email account toast and get on with my life? I just went through the whole email password recovery thing with Hotmail and thought I was out of the woods.
But the hacker address keeps coming back in and force forwarding my email. Have deleted it twice but still comes back. Need more help? Expand your skills.
Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen.
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