If the product key isn't there, read the instructions on the package. You might be directed to go to Office. You can no longer redeem the character alpha-numeric PIN shown on the product key card to retrieve your product key.
You need this product key to install Office If you never redeemed the alpha-numeric PIN and don't have a product key, you won't be able to complete the installation and activation. If you do have the key and need install help, see Install Office and Activate Office If Office came with your PC, Mac, Laptop, or tablet, look for the product key on the Certificate of Authenticity that came with your computer.
Tip: You may have one certificate of authenticity for Windows and another for Office. If you lost your product key but have a valid proof of purchase, see Contact support about your product key at the bottom of this page. Microsoft support may be able replace your product key or provide other options. If you believe the product key has been lost, stolen, or misplaced and you simply would like to purchase a newer version of Office, you can go to Buy Office to see your purchase options.
Expand a section below to find product key information for other versions, troubleshooting help, and other useful information. There are several reasons why you might get an error after entering a product key. For example, the product key may have been mistyped or a product key for a different product might have been used. Are you entering a product key for another Microsoft product? Most Microsoft products use a character product key.
Here are some common things that can happen:. These product keys are normally for Microsoft Windows. Using the product key from an earlier version of Office. Using the product key from an individual program to install a suite. Using the product key provided by a school or company. Please note that you must still work at the same company from which you received the Home Use Program discount.
Microsoft has updated the Home Use Program to offer discounts on the latest and most up to date versions of Microsoft Personal and Family, which are always up to date with premium versions of Office apps across all your devices.
Microsoft provides powerful productivity apps that help you make life more creative, organized, and secure. Employees who work at a company that satisfies the Home Use Program eligibility requirements. To confirm your eligibility, visit the Home Use Program homepage. If you already have Microsoft Family or Microsoft Personal, you can still take advantage of this discount.
You will receive the same Home Use Program discount rate as your original purchase for as long as you maintain recurring billing on your subscription. Microsoft Personal may only be used by the employee. If you have a Microsoft Family subscription, you can share it with up to five additional members of your household up to 6 users total. You should also connect to the internet regularly to keep your version of Office up to date and benefit from automatic upgrades. To reactivate your Office applications, reconnect to the internet.
If you have an active Microsoft Home subscription, you can share it with up to four members of your household. To add someone to your subscription, visit www. Each person you add will receive an email with the steps they need to follow. Once they have accepted and completed the steps, their information, including the installs they are using, will appear on your My Account page. You can stop sharing your subscription with someone or remove a device they are using at www.
Adobe Acrobat Reader 5 Free Download. Or do you have records of a purchase with my email address. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thank you for your order. Your Order Confirmation number is: xxxx. Your product key to activate your software can be found below. Please retain this information for your records. If you did not purchase a backup copy of the software, we suggest you copy your software to an external hard drive or DVD, just in case you need to reinstall it in the future.
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